Terms of Use

Effective Date: September 23, 2026

1. Acceptance

By accessing or using the website at https://journeyfirstclass.com (the "Website"), you agree to be bound by these Terms of Use ("Terms"). If you do not agree, you must leave the Website immediately and refrain from submitting any form or relying on any content found here. Your continued use of the Website after any published update to these Terms constitutes acceptance of the updated Terms.

These Terms apply to all visitors regardless of country of residence. Nothing in these Terms limits or excludes any mandatory rights you hold under the consumer-protection or data-protection law of your country of residence.

2. About Us

The Website is operated by First Class Journey LLC, a limited liability company organized under the laws of the State of New Mexico, United States.

• Registered and business address: 1209 Mountain Road Pl NE, Ste R, Albuquerque, NM 87110, United States
• Contact email: support@journeyfirstclass.com
• Website: https://journeyfirstclass.com

References to "we," "us," or "our" throughout these Terms mean First Class Journey LLC.

3. Purpose of the Website

The Website is an informational brand landing page for First Class Journey, a skincare brand preparing its first product collection.

The Website currently serves two purposes only:

• Providing information about the First Class Journey brand and its upcoming skincare products.
• Allowing visitors to send an enquiry or request to be notified when products become available, by completing the contact form.

Nothing is sold through the Website. There is no online shop, no product listings available for purchase, no shopping cart, no checkout process, no payment facility, and no user accounts. No transaction of any kind can be initiated or completed on the Website.

4. Fees

The Website is free to access and use. We do not charge any fee for visiting the Website, reading its content, or submitting the contact form.

No payment information of any kind is collected through the Website. No billing relationship is created by using the Website.

When First Class Journey products become available for sale in the future, the prices applicable to those products will be clearly displayed at the point of sale before any order can be placed. Any fees or charges related to future product purchases will be governed by the sale terms, shipping policy, and returns policy that will be published at that time. Nothing in these Terms establishes any pricing obligation for future products.

5. Orders, Cancellation, and Refunds

No orders can be placed on the Website. Because the Website does not support any purchase, checkout, or payment functionality, no order, cancellation, or refund can arise from a visitor's use of the Website, and these Terms impose no obligations in that regard.

When First Class Journey products are made available for sale in the future:

• Sale terms, shipping policies, and returns and refunds policies will be published before any order is possible.
• Those policies will govern all transactions at that time.
• Nothing in these Terms, nor in any future sale terms we publish, limits or waives any statutory right you hold as a consumer under applicable law, including any right to a refund, replacement, or remedy provided by the law of your country of residence.

6. Launch List and Communications

Through the contact form, visitors may optionally check a separate box to receive launch updates and product news from First Class Journey by email. The following conditions apply:

• Checking this box does not create any obligation on your part to purchase any product.
• We will only send you launch and product-related communications if you have opted in by checking that box.
• You may unsubscribe from these communications at any time by following the unsubscribe instructions included in each email or by writing to support@journeyfirstclass.com.
• Unsubscribing does not affect the handling of any separate enquiry you have submitted through the contact form.

7. Cosmetic Information Disclaimer

The Website may present general information about skincare and about the upcoming First Class Journey product collection. The following limitations apply to all such information:

• Content on the Website is a summary only. The full and governing statement of our cosmetic disclaimers is set out on the Cosmetic Disclaimer page of the Website, which is incorporated into these Terms by reference.
• No content on the Website constitutes medical advice or professional dermatological advice of any kind.
• No product described or referenced on the Website is intended to diagnose, treat, cure, or prevent any disease or medical condition.
• No content on the Website represents or implies endorsement by any dermatologist or other licensed healthcare professional.
• Individual results from using skincare products vary. No specific result is guaranteed.
• When products are available, you should follow the label directions and all warnings on each product, conduct a patch test before full use, and stop use if irritation or adverse reaction occurs.
• If you have a skin condition, are pregnant or nursing, or experience a reaction, you should seek the advice of a qualified healthcare professional before using any cosmetic product.
• When products launch, each product will carry its own label information, including the full ingredient list in INCI format, net quantity, directions for use, warnings, and the name and address of the responsible person.

8. Acceptable Use

You may use the Website only for lawful purposes and in a manner consistent with these Terms. You agree not to:

• Use the Website in any way that violates applicable local, national, or international law or regulation.
• Attempt to gain unauthorized access to the Website, its hosting server, or any system or network connected to the Website.
• Transmit any data, send or upload any material that contains viruses, Trojan horses, worms, spyware, or any other harmful program or code.
• Submit false, misleading, or fraudulent information through the contact form.
• Use any automated means, bot, scraper, or similar tool to access, monitor, or copy any content from the Website without our prior written permission.
• Attempt to probe, scan, or test the vulnerability of the Website or its server infrastructure.
• Interfere with or disrupt the integrity or performance of the Website.
• Use the contact form or any communication channel to send unsolicited commercial communications.
• Harvest or collect information about other Website visitors.

We reserve the right to take any action we deem appropriate in response to a breach of these acceptable-use obligations, including blocking access to the Website from a particular IP address.

9. Intellectual Property

All content on the Website is owned by or licensed to First Class Journey LLC and is protected by applicable intellectual property law.

The following are the exclusive property of First Class Journey LLC:

• The First Class Journey name and brand name.
• The First Class Journey monogram and any other brand marks, logos, or graphical identifiers used on the Website.
• All original photography displayed on the Website.
• All original text, copy, and written content appearing on the Website.

You are permitted to view and print a single copy of Website content for your personal, non-commercial reference only. No content may be reproduced, distributed, modified, publicly displayed, or used to create derivative works without our prior written permission. Nothing in these Terms transfers any intellectual property right to you.

10. Third-Party Links

The Website may contain links to third-party websites or resources. These links are provided for convenience only. We do not control the content, privacy practices, or terms of any third-party website, and we do not endorse, recommend, or make any representation about any third-party website or its operator.

Accessing any linked third-party website is entirely at your own risk. We encourage you to review the terms of use and privacy policy of any third-party website you visit. We accept no liability for any loss or damage arising from your use of any third-party website.

11. Availability and Changes

Availability. We do not guarantee that the Website will be available at all times or free from errors, interruptions, or security vulnerabilities. The Website and its content are provided on an "as available" basis. We reserve the right to suspend, withdraw, or restrict access to the Website, in whole or in part, at any time and without notice, for operational, security, legal, or business reasons.

Changes to the Website. We may update, modify, add to, or remove content on the Website at any time without notice. Brand information, product descriptions, and other content reflect our intentions at the time of publication and may change as the brand develops.

Changes to These Terms. We may update these Terms at any time. The updated Terms will be posted on the Website with a revised effective date. Your continued use of the Website after the effective date of any update constitutes acceptance of the updated Terms. If a change is material, we will take reasonable steps to bring it to your attention.

12. Disclaimer of Warranties

The Website and all content, materials, and information on it are provided on an "as is" and "as available" basis, without any warranty of any kind, express or implied.

To the fullest extent permitted by applicable law, we disclaim all warranties, including but not limited to:

• Implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
• Any warranty that the Website will be uninterrupted, timely, secure, or error-free.
• Any warranty as to the accuracy, completeness, reliability, or currency of any content on the Website.
• Any warranty that the Website or its server are free from viruses or other harmful components.

Nothing in this disclaimer affects any statutory guarantee or implied term that cannot be excluded under the law applicable in your jurisdiction.

13. Limitation of Liability

To the fullest extent permitted by applicable law, and subject to the carve-outs set out below:

• First Class Journey LLC, and its members, managers, employees, agents, and licensors, shall not be liable to you for any indirect, incidental, special, consequential, punitive, or exemplary damages arising out of or in connection with your use of, or inability to use, the Website, even if we have been advised of the possibility of such damages.
• Our total aggregate liability to you for any and all claims arising out of or related to your use of the Website shall not exceed one hundred United States dollars (USD 100).

Carve-outs. The USD 100 cap and the exclusion of indirect damages do not apply to, and nothing in these Terms limits our liability for:

• Death or personal injury caused by our negligence.
• Fraud or fraudulent misrepresentation.
• Any other liability that cannot be excluded or limited under applicable law, including mandatory consumer-protection rights under the law of your country of residence.

Because the Website is free of charge and no transaction occurs through it, these limitations are reasonable and reflect the allocation of risk between the parties.

14. Indemnity

You agree to indemnify, defend, and hold harmless First Class Journey LLC, and its members, managers, employees, and agents, from and against any third-party claims, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or relating to:

• Your breach of these Terms.
• Your misuse of the Website or any content on it.
• Your violation of any applicable law or regulation in connection with your use of the Website.

This indemnity obligation is limited to claims directly arising from your conduct and does not require you to indemnify us for our own negligence, fraud, or willful misconduct. We will give you prompt written notice of any claim to which this indemnity applies and will cooperate reasonably with your defense of such a claim.

15. Governing Law and Venue

These Terms and any dispute arising out of or in connection with them or the Website shall be governed by and construed in accordance with the laws of the State of New Mexico, United States, without regard to its conflict-of-law rules.

Any legal action or proceeding relating to these Terms or the Website shall be brought exclusively in the courts of competent jurisdiction located in Bernalillo County, New Mexico, United States, and you consent to the personal jurisdiction and venue of such courts.

Notwithstanding the foregoing, nothing in this section limits or prejudices any mandatory rights you hold as a consumer under the law of your country of residence, including any right to bring a claim before a court or other competent authority in your country of residence where such right cannot be waived by contract.

16. Severability and Entire Agreement

Severability. If any provision of these Terms is held by a court of competent jurisdiction to be invalid, unlawful, void, or unenforceable, that provision shall be deemed severed from these Terms and the remaining provisions shall continue in full force and effect.

Entire Agreement. These Terms, together with the Privacy Policy and the Cosmetic Disclaimer published on the Website, constitute the entire agreement between you and First Class Journey LLC with respect to your use of the Website. They supersede all prior or contemporaneous agreements, representations, warranties, and understandings, whether written or oral, relating to that subject matter.

17. Contact

For questions, enquiries, or accessibility feedback regarding these Terms or the Website, please contact us by email. We aim to respond to all enquiries within 10 business days.

• Email: support@journeyfirstclass.com
• Postal address: First Class Journey LLC, 1209 Mountain Road Pl NE, Ste R, Albuquerque, NM 87110, United States